Payouts
BalanceHow payouts work, fees, and how to request one.
How payouts work
When you receive a payment on Stridee (through sponsorships, memberships, event tickets, or product sales), the funds are held in your Stridee balance. Credit card payments are held for 3-4 business days before they become available for withdrawal, this is the settlement period required by payment processors.
Once funds have settled and moved to your Available balance, you can request a payout to your bank account via IBAN transfer.
Balance breakdown
Your balance page shows four figures per currency:
- Incoming — payments received but still in the settlement period (3-4 business days).
- Available — settled funds ready to withdraw.
- Pending — payouts you have already requested that are being processed.
- Lifetime — total earnings across all time.
Payout fees
Payouts are handled through Stripe Connect, which charges a small fee to move money to your bank. Stridee makes no money on this — we pass it through at cost with zero markup:
- 0.25% + €0.10 per payout sent.
- €2 per month for any month in which you receive a payout.
Because the monthly fee is charged once per month regardless of how many payouts you make, fewer and larger payouts cost less overall than many small ones. Exact rates depend on your country — see Stripe Connect pricing for the full breakdown.
How to request a payout
- Go to the Balance page from the sidebar.
- Tap the payout button in the top right corner (it becomes active once your available balance meets the minimum).
- Select the currency you want to withdraw if you have balances in multiple currencies.
- Enter the amount you want to withdraw, or tap MAX to withdraw everything.
- Select a previously used bank account or enter a new IBAN.
- Tap Request Payout to submit.
Processing time
Once you submit a payout request, the transfer to your bank account typically takes 1-3 business days. During this time, the payout will appear as Pending in your balance and payout history. Once completed, it will be marked as Paid.
Need more help? Contact us at hi@stridee.fit